GHOST RESOURCES
The dealership BDC resource library.
Practical guides on lead conversion, internet lead follow-up, reactivation, BHPH, special finance, appointments, AI, texting, and the stages where dealership opportunities disappear.
The direct answer: This resource library is organized around the real dealership BDC problems that happen after a lead submits: response speed, application completion, appointments, no-shows, pathways, and aged-lead recovery.
Automotive BDC fundamentals
- What Is an Automotive BDC?
- Dealership Lead Follow-Up Guide
- Outsourced BDC vs In-House BDC
- AI BDC vs Traditional Dealership BDC
- Should Dealerships Text, Call, or Email Internet Leads?
Fresh leads and speed to lead
- Dealership Speed to Lead
- How Fast Should a Dealership Respond?
- Best Times to Contact Dealership Leads
- How Many Times Should a Dealership Follow Up?
Lead-to-application conversion
- How to Increase Lead-to-Application Conversion
- What Is a Good Lead-to-Application Conversion Rate?
- Incomplete Credit Application Follow-Up
- How Many Leads Are Lost Because of Poor Follow-Up?
Reactivation and missed opportunities
- Dealership Lead Reactivation Guide
- How to Reactivate Aged Dealership Leads
- How to Reactivate Leads 30 to 90 Days Old
- Dealership No-Show Reactivation
- What to Say After a Missed Appointment
- Why Dealership Leads Ghost
- What to Text a Dealership Lead Who Stopped Responding
BHPH and special finance
- BHPH BDC Services
- Special Finance BDC Services
- Pathway Customer Follow-Up
- Co-Buyer Follow-Up
- Down-Payment Follow-Up